SCAM: AliExpress buyer protection, lost packages, no refunds

Various posts that do not fit in any other category
Santeri
Posts: 325
Joined: 2017-7-5 09:58

Unread post by Santeri » 2020-7-4 15:09

It has been bad only this year at least for me, and I have ordered over a dozen items.



Dane

Unread post by Dane » 2020-7-5 18:51

Looks like these problems are global and many people are loosing AliExpress packages all over the world. One of my packages with 60 day buyer protection is now over 100 days due, dispute is open but AliExpress is doing nothing to process it and refund me. I also heard that they have closed accounts of people who have opened disputes. Have you had any luck with your disputes lately?

Best,

Dane

Santeri
Posts: 325
Joined: 2017-7-5 09:58

Unread post by Santeri » 2020-7-6 08:22

This is strange. Some products seem to have delivery time guarantee Image and some don't Image Are you seeing this, too? Or is it just my account?

Psy

Unread post by Psy » 2020-7-21 19:26

I'm having the same issues. Purchased under a 60 day guarantee and its been 80 days and they refuse to give me a refund. I've filed a BBB complaint.

Din

Unread post by Din » 2024-1-20 14:01

I have waited 97 days with no refund for 60 day buyer protection order.

Santeri
Posts: 325
Joined: 2017-7-5 09:58

Unread post by Santeri » 2024-1-20 15:35

Din wrote:
2024-1-20 14:01
I have waited 97 days with no refund for 60 day buyer protection order.
Sorry to hear that. Looks like it is getting just worse and worse all the time. I am so happy that I quit using Aliexpress long time ago.