We've got your ticket!

emailbot · Post by **emailbot** » 2026-4-3 07:18

No-reply via jndfgerth <thrtfbgrter@shjy-kj.com> wrote:
2026-4-3 07:18

Email subject: We've got your ticket!
Reply-to: No-reply <no-reply@accredible.com>

Hi,

Thank you for your message! This is an automatic response to let
you know that we've received your enquiry and one of our support
agents will reach out to you as soon as possible. We respond within a
few hours between 09:00- 00:00 UTC, Monday to Friday. There will be a
slightly longer wait time for evenings and weekends.

If you have received a credential via Accredible, or are expecting a
credential through us, we ask for your patience. It may take us a few
more days to reach your query, but we are working as hard as possible
to get to your ticket.

If your query is regarding the following, we recommend reaching out to
your Issuer instead:

* Requests to change any details related to your credential
* A delay in your credential being sent to you
* Questions related to your courses

For any general questions about the Accredible product, you can head
to our Knowledge Base for guides and FAQs
[https://help.accredible.com/] - you may find the answer you’re
looking for!

Kind regards,

The Accredible Customer Support Team

*Replies to this inbox are not monitored, please email
support@accredible.com.

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Date: Fri, 3 Apr 2026 07:15:53 +0000 (GMT)
From: "'No-reply' via jndfgerth" <thrtfbgrter@shjy-kj.com>
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Subject: We've got your ticket!
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Hi,
=EF=BB=BFThank you for your message! This is an automatic response to let y=
ou know that we've received your enquiry and one of our support agents will=
 reach out to you as soon as possible. We respond within a few hours betwee=
n 09:00- 00:00 UTC, Monday to Friday. There will be a slightly longer wait =
time for evenings and weekends.=20
If you have received a credential via Accredible, or are expecting a creden=
tial through us, we ask for your patience. It may take us a few more days t=
o reach your query, but we are working as hard as possible to get to your t=
icket.
If your query is regarding the following, we recommend reaching out to your=
 Issuer instead:Requests to change any details related to your credentialA =
delay in your credential being sent to youQuestions related to your courses=
For any general questions about the Accredible product, you can head to our=
 Knowledge Base for guides and FAQs - you may find the answer you=E2=80=99r=
e looking for!
Kind regards,The Accredible Customer Support Team
=EF=BB=BF*Replies to this inbox are not monitored, please email support@acc=
redible.com.
ref:_00DHs1R8YF._500Ph18izkE:ref
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<html><p><span style=3D"font-size: 12px; color: rgb(0, 0, 0); background-co=
lor: transparent;">Hi,</span></p><br><p><span style=3D"font-family: Arial, =
sans-serif; font-size: 12px; color: rgb(0, 0, 0); background-color: transpa=
rent;">=EF=BB=BF</span><span style=3D"font-family: Arial, sans-serif; font-=
size: 9pt; color: rgb(0, 0, 0); background-color: transparent;">Thank you f=
or your message! This is an automatic response to let you know that we've r=
eceived your enquiry and one of our support agents will reach out to you as=
 soon as possible. We respond within a few hours between 09:00- 00:00 UTC, =
Monday to Friday. There will be a slightly longer wait time for evenings an=
d weekends. </span></p><br><p><span style=3D"font-size: 12px; color: rgb(0,=
 0, 0); background-color: transparent;">If you have received a credential v=
ia Accredible, or are expecting a credential through us, we ask for your pa=
tience. It may take us a few more days to reach your query, but we are work=
ing as hard as possible to get to your ticket.</span></p><br><p><span style=
=3D"font-size: 12px; color: rgb(0, 0, 0); background-color: transparent;">I=
f your query is regarding the following, we recommend reaching out to your =
Issuer instead:</span></p><ul><li><span style=3D"font-size: 12px; color: rg=
b(0, 0, 0); background-color: transparent;">Requests to change any details =
related to your credential</span></li><li><span style=3D"font-size: 12px; c=
olor: rgb(0, 0, 0); background-color: transparent;">A delay in your credent=
ial being sent to you</span></li><li><span style=3D"font-size: 12px; color:=
 rgb(0, 0, 0); background-color: transparent;">Questions related to your co=
urses</span></li></ul><p><span style=3D"font-size: 12px; color: rgb(0, 0, 0=
); background-color: transparent;">For any general questions about the Accr=
edible product, you can head to our </span><a href=3D"https://help.accredib=
le.com/" rel=3D"noopener noreferrer" target=3D"_blank" style=3D"font-size: =
12px; color: rgb(0, 0, 0); background-color: transparent;">Knowledge Base f=
or guides and FAQs</a><span style=3D"font-size: 12px; color: rgb(0, 0, 0); =
background-color: transparent;"> - you may find the answer you=E2=80=99re l=
ooking for!</span></p><br><p><span style=3D"font-size: 12px; color: rgb(0, =
0, 0); background-color: transparent;">Kind regards,</span></p><p><span sty=
le=3D"font-size: 12px; color: rgb(0, 0, 0); background-color: transparent;"=
>The Accredible Customer Support Team</span></p><br><p><span style=3D"font-=
size: 12px; color: rgb(0, 0, 0); background-color: transparent;">=EF=BB=BF<=
/span>*Replies to this inbox are not monitored, please email support@accred=
ible.com.</p><br><p><span style=3D"color: rgb(255, 255, 255); background-co=
lor: rgb(255, 255, 255);">ref:_00DHs1R8YF._500Ph18izkE:ref</span></p></html=
>
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