Web & SEO Designers Forum

EwanRobb wrote: ↑

2020-4-28 17:31

DadsonFire.club. On GoDaddy, has worked fine for years and stopped today! Godaddy don't have a clue about it.

mail.dadsonfire.club
Port 587 TLS

OK, you are hosted on GoDaddy. Did you follow my instructions and logged into cPanel? That way you can find the host name that will work on gmail. Also, you gmail setting are no longer functional. You need to use

SMTP server: check host name from your cPanel
Port: 465
SSL

The problem is in gmail. They changed the way they check SSL certificates, And GoDaddy does not have a functional SSL certificate for the reverse DNS names of their shared hosting servers. You reverse DNS host name is ip-160-153-129-24.ip.secureserver.net and it does not have a valid SSL certificate. Here is the full explanation.

Yes, i did all that too mate. Followed the instructions excitedly with no joy.

EwanRobb wrote: ↑

2020-4-28 18:19

Yes, i did all that too mate. Followed the instructions excitedly with no joy.

Hmm, strange. What host name are you seeing in your cPanel, the web address in your web browser? What is the whole URL?

https://n3plcpnl0046.prod.ams3.securese ... 4814928359

I should've said, when i followed your steps i get - Authentication failed. Please check your username/password.
Server returned error: "535 Incorrect authentication data , code: 535"

EwanRobb wrote: ↑

2020-4-28 18:32

https://n3plcpnl0046.prod.ams3.securese ... 4814928359

I should've said, when i followed your steps i get - Authentication failed. Please check your username/password.
Server returned error: "535 Incorrect authentication data , code: 535"

Try these:

• SMTP server: n3plcpnl0046.prod.ams3.secureserver.net
• Login: Your email address, for example contact@webseodesigners.com
• Password: Use the email account’s password, the same you use when you check your email using GoDaddy webmail.
• Port: 465
• Select Secured connection using SSL

If that will not work, please make sure you are using cPanel email, not workspace or office 365 etc.

535 error again. It's nly cpanel i use.

EwanRobb wrote: ↑

2020-4-28 19:08

535 error again. It's nly cpanel i use.

Then the problem has to be in your cPanel settings, login or password, if the SMTP server name is the one I gave you.

ok, nailed it!

I had to use the cpanel login credentials and not the actual email address ewan@dadsonfire.club

Thanks very much for all the help, much appreciated

thanks brother excellent work, errs un alma generosa.

Good effort. Works a treat